Terms of Service

Last Updated: July 28, 2026

1. Introduction

Welcome to Yorba Linda Feed Store.

Throughout these Terms of Service, the words “Yorba Linda Feed Store,” “we,” “our,” and “us” refer to the operator of this website and online store. The words “you,” “your,” and “customer” refer to any individual who visits our website, creates an account, submits information, purchases a product, or otherwise uses our services.

We operate this website, online storefront, product catalog, checkout system, customer-support channels, and related features collectively referred to in these Terms as the “Services.”

Our online store may be hosted and supported by Shopify, which provides the e-commerce technology used to display products, process orders, and make the Services available to customers.

These Terms govern your access to and use of the Services. Additional policies displayed on our website—including our Privacy Policy, Shipping Policy, Payment Policy, and Return and Refund Policy—form part of these Terms through incorporation by reference.

By visiting the website, submitting an order, creating an account, or otherwise using the Services, you confirm that you have read and agree to these Terms.

Do not use the Services if you do not accept these Terms or any policy incorporated into them.

2. Eligibility to Use the Services

You may use the Services only when you are legally capable of entering into a binding agreement under the laws applicable to you.

By using the Services, you confirm that:

• You have reached the legal age of majority in your state, province, or country of residence; or

• You are using the Services with the authorization and supervision of a parent or legal guardian.

When you permit a minor to use the Services through a device or account under your control, you accept responsibility for that minor’s activity.

The Services are not intended for use where access to or purchase of the offered products would violate applicable law.

3. Customer Accounts

Certain features may allow or require you to create a customer account.

You agree to provide information that is accurate, complete, and current. You are responsible for updating your account information when it changes.

You are also responsible for:

• Protecting your password and login credentials

• Restricting unauthorized access to your account

• Reviewing orders submitted through your account

• Informing us promptly of suspected unauthorized activity

You may not sell, transfer, sublicense, or assign your customer account to another person.

We may suspend or close an account when we reasonably believe that it has been used fraudulently, unlawfully, or in violation of these Terms.

4. Information Submitted by Customers

When placing an order or contacting us, you may be required to provide information such as your:

• Full name

• Email address

• Telephone number

• Billing address

• Delivery address

• Payment information

• Order-related instructions

You confirm that you are authorized to provide this information and that it is accurate at the time it is submitted.

We are not responsible for delays, failed deliveries, declined payments, or other issues caused by incorrect, outdated, or incomplete customer information.

Our collection and use of personal information are further described in our Privacy Policy.

5. Website Use License

Subject to these Terms, Yorba Linda Feed Store grants you a limited, revocable, non-exclusive, and non-transferable right to access and use the Services for lawful personal or household shopping purposes.

This permission does not allow you to:

• Operate a competing commercial service

• Resell access to the website

• Copy substantial portions of our product catalog

• Extract product data through automated systems

• Republish our content without permission

• Use our website for fraudulent or unlawful activity

All rights not expressly granted to you remain reserved by Yorba Linda Feed Store and the applicable rights holders.

6. Product Listings and Availability

We work to present product information as clearly and accurately as reasonably possible.

However, product information may occasionally contain differences or errors involving:

• Color

• Size

• Weight

• Packaging

• Materials

• Ingredients

• Product dimensions

• Manufacturer information

• Country of origin

• Availability

• Compatibility

• Product images

Colors and visual details may appear differently depending on your screen, browser, lighting settings, and device configuration.

Packaging may also be updated by the manufacturer without immediate changes to website photography.

We do not guarantee that every product will appear exactly as displayed on your device.

Product descriptions, specifications, prices, and availability may be revised without prior notice. We may discontinue products, limit quantities, or restrict sales to particular customers or locations.

7. Animal Feed, Treats and Consumable Products

Products intended for animal consumption must be used, stored, and handled according to the manufacturer’s label and instructions.

Before giving a feed, treat, supplement, or other consumable product to an animal, customers should review:

• Intended species

• Age recommendations

• Feeding directions

• Ingredient information

• Allergy warnings

• Storage requirements

• Expiration or best-by dates

• Veterinary precautions

Do not use a product when its packaging is open, damaged, contaminated, expired, or materially different from the product ordered.

Individual animals may respond differently to ingredients, supplements, feeds, treats, grooming products, or other animal-care items.

Yorba Linda Feed Store does not guarantee that a particular product will be suitable for every animal.

When an animal has a medical condition, takes medication, is pregnant, is nursing, has known allergies, or follows a specialized diet, consult a qualified veterinarian before introducing a new product.

8. No Veterinary Advice

Information provided through our website, product pages, customer-support messages, blog content, or marketing materials is intended for general educational and shopping purposes.

It is not a substitute for diagnosis, examination, treatment, nutritional planning, or advice from a licensed veterinarian or other qualified animal-care professional.

Nothing on the Services should be interpreted as a promise that a product will:

• Diagnose an animal’s condition

• Cure or prevent a disease

• Replace veterinary treatment

• Produce a guaranteed health result

• Be appropriate for every breed, age, or species

Seek professional veterinary assistance when an animal is sick, injured, experiencing an allergic reaction, or showing unusual symptoms.

9. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation only confirms that we received your submission. It does not necessarily mean that the order has been accepted or shipped.

An order is accepted after payment authorization and completion of the applicable order-review process.

We may refuse, limit, hold, or cancel an order when reasonably necessary, including when:

• A product is unavailable

• The listed price is clearly incorrect

• Payment cannot be authorized

• Fraud or unauthorized activity is suspected

• Shipping restrictions apply

• Customer information cannot be verified

• The order exceeds available inventory

• The transaction appears intended for unauthorized resale

• Fulfilling the order would violate applicable law or platform rules

When we cancel an order after receiving payment, we will arrange a refund for the canceled portion through the original payment method.

10. Purchase Limits and Resale

Unless expressly authorized by us in writing, products offered through the Services are intended for personal, household, farm, ranch, stable, or ordinary animal-care use.

You may not purchase products through the Services for unauthorized commercial resale, redistribution, export, or marketplace listing.

We may limit or cancel orders that appear to have been placed by dealers, resellers, distributors, automated purchasing systems, or unauthorized commercial buyers.

Quantity limits may apply by customer, household, payment method, billing address, shipping address, or account.

11. Order Review and Customer Responsibility

Before completing checkout, you are responsible for reviewing:

• Product selection

• Quantity

• Size or variation

• Billing information

• Shipping address

• Email address

• Telephone number

• Shipping method

• Total purchase price

Orders may begin processing shortly after they are submitted.

Changes or cancellations are not guaranteed after an order enters preparation or fulfillment.

Requests involving order changes must be submitted according to the timeframes and procedures stated in our Shipping Policy or Return and Refund Policy.

12. Pricing and Currency

Unless another currency is clearly displayed, product prices and transactions are presented in United States Dollars (USD).

Prices may change without advance notice.

The applicable product price is generally the price displayed at the time the order is submitted, subject to correction of obvious errors.

Unless expressly stated otherwise, displayed product prices may exclude:

• Shipping fees

• Handling charges

• Sales tax

• Customs duties

• Import taxes

• Local fees

• International transaction charges

The complete amount payable will be displayed during checkout before the order is submitted.

13. Promotions and Discount Offers

From time to time, we may provide:

• Coupon codes

• Percentage discounts

• Bundle pricing

• Free-shipping offers

• Limited-time promotions

• Gift-with-purchase offers

• Customer-specific discounts

Promotional offers may be subject to separate conditions, expiration dates, product exclusions, minimum purchase requirements, or usage limits.

Unless clearly stated otherwise:

• Promotions cannot be combined

• Discounts have no cash value

• Coupons cannot be applied after an order is completed

• Promotions may be changed or withdrawn before an order is submitted

• Free products may be subject to availability

• Discounted products remain subject to our applicable return rules

When promotional terms conflict with these general Terms, the specific promotional terms control for that offer.

14. Taxes, Duties and Import Charges

Customers are responsible for applicable taxes, duties, customs charges, brokerage fees, or import costs unless those amounts are expressly collected during checkout.

For international orders, customs authorities may require additional information or payment before releasing a package.

We do not control customs assessments or clearance procedures and cannot guarantee whether a destination country will impose additional charges.

Customers are responsible for confirming that ordered products may legally be imported into their destination.

15. Payment Authorization

Payment options available to you will be displayed during checkout.

By submitting payment information, you confirm that:

• The information provided is accurate

• You are authorized to use the selected payment method

• The issuer may charge the total order amount

• You will pay all approved charges associated with the order

Payments may be processed by Shopify, PayPal, card networks, banks, or other authorized third-party payment providers.

We do not directly control the approval or rejection decisions of financial institutions.

A payment may be declined, held, reversed, or subjected to additional verification by the payment provider.

Further payment information is available in our Payment Policy.

16. Fraud Prevention

To protect customers and the business, we may review orders for suspected fraud, unauthorized use, identity inconsistencies, or abnormal payment activity.

We may request reasonable verification before accepting or shipping an order.

Failure to provide requested verification may result in order delay or cancellation.

You may not use:

• Stolen payment credentials

• False identities

• Fraudulent addresses

• Unauthorized accounts

• Manipulated discount codes

• Chargeback abuse

• Automated systems designed to bypass purchase limits

Suspected illegal activity may be reported to payment processors, carriers, platform providers, or law-enforcement authorities when appropriate.

17. Shipping and Delivery

Order processing times, shipping fees, tracking procedures, and estimated delivery windows are described in our Shipping Policy.

All delivery dates are estimates unless we expressly provide a guaranteed service.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier disruptions

• Weather events

• Labor disputes

• Customs inspections

• Transportation delays

• Natural disasters

• Incorrect addresses

• Regional service interruptions

• Government restrictions

• High seasonal order volume

We are not responsible for delays caused entirely by carriers, customs authorities, or other events beyond our reasonable control.

Risk of loss and responsibility for shipped products will transfer only as permitted under applicable law.

18. Returns and Refunds

Returns, damaged-product claims, exchanges, canceled orders, and refunds are handled under our Return and Refund Policy.

Customers must obtain authorization before returning a product.

Items sent without authorization may be rejected or may not qualify for a refund.

Certain products may be excluded from returns for health, safety, contamination, perishability, or regulatory reasons, including opened animal feed, treats, supplements, hygiene products, and other consumable goods.

Approved refunds are generally issued to the original payment method.

19. Intellectual Property Rights

The Services and their original content are owned by or licensed to Yorba Linda Feed Store.

Protected materials may include:

• Business names

• Logos

• Product photography

• Website text

• Graphics

• Videos

• Audio

• Product descriptions

• Page layouts

• Icons

• Advertising materials

• Software

• Design elements

• Customer-facing documents

These materials may be protected by copyright, trademark, trade-dress, database, and other intellectual property laws.

Without prior written authorization, you may not:

• Copy or republish our website content

• Modify our graphics or product images

• Use our name or logo in a misleading manner

• Create derivative commercial materials

• Frame or mirror our website

• Remove ownership notices

• Sell or license our content

• Suggest an unauthorized affiliation with our business

Third-party names, trademarks, and logos displayed through the Services remain the property of their respective owners.

20. Customer Reviews and Submitted Content

You may have the opportunity to provide reviews, photographs, questions, suggestions, comments, ideas, or other materials, collectively referred to as “Customer Content.”

By submitting Customer Content, you grant Yorba Linda Feed Store a non-exclusive, worldwide, perpetual, transferable, sublicensable, and royalty-free license to use, reproduce, adapt, publish, translate, distribute, and display that content for lawful business purposes.

This may include using reviews or photographs in:

• Product pages

• Social-media content

• Advertising

• Email marketing

• Store promotions

• Internal service improvements

You confirm that:

• You own the content or have permission to submit it

• The content is accurate to the best of your knowledge

• Required sponsorship or compensation disclosures have been included

• The content does not violate another person’s rights

• The content does not contain malicious code

We are not required to keep Customer Content confidential, pay compensation for it, publish it, or respond to it.

We may remove or decline content that we reasonably consider fraudulent, unlawful, abusive, misleading, irrelevant, defamatory, obscene, threatening, or infringing.

21. Third-Party Services and Optional Features

The Services may provide access to features operated by third parties, such as:

• Payment gateways

• Shipment-tracking services

• Customer-review tools

• Live-chat systems

• Social-media integrations

• Analytics providers

• Marketing applications

• Product recommendation tools

We may not control the operation, availability, accuracy, or security of these third-party services.

Third-party features are provided on an “as available” basis and may be subject to separate terms and privacy practices.

Your use of a third-party service is at your discretion and may create a direct relationship between you and that provider.

22. External Links

Our website may contain links to websites or services operated by parties not controlled by Yorba Linda Feed Store.

A link does not necessarily mean that we endorse, verify, or guarantee the third party.

We are not responsible for:

• External website content

• Third-party privacy practices

• External product claims

• Transactions made outside our store

• Malware or security issues on external websites

• Third-party delivery or customer service

Review the applicable policies before submitting information or making a purchase through an external website.

Questions regarding a third-party transaction should be directed to that third party.

23. Shopify’s Role

Shopify provides technology that helps us operate the online store and make the Services available.

Purchases made from our store are transactions directly between you and Yorba Linda Feed Store, not between you and Shopify.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for:

• Products sold by Yorba Linda Feed Store

• Product quality or suitability

• Order fulfillment

• Returns or refunds

• Customer service

• Injuries or losses associated with purchased products

• Disputes arising from a transaction with our store

By using the Services, you acknowledge Shopify’s role as a commerce-platform provider rather than the seller of our products.

24. Privacy and Data Processing

Personal information collected through the Services is handled according to our Privacy Policy.

Because the website may be hosted by Shopify and supported by third-party providers, information may be processed by Shopify, payment companies, fulfillment providers, analytics services, carriers, and other vendors necessary to operate the store.

Information may be processed in countries outside your place of residence.

By using the Services, you acknowledge that you have had an opportunity to review the applicable privacy disclosures.

25. Corrections and Updates

Product pages, prices, promotions, delivery estimates, inventory levels, and other website information may occasionally contain typographical errors, outdated details, or omissions.

We may correct or update such information at any time.

When an error materially affects an order, we may:

• Contact the customer for instructions

• Correct the order with customer consent

• Cancel the affected portion

• Issue an applicable refund

We are not required to continue honoring an obvious pricing or listing error when doing so would be unlawful or commercially unreasonable.

26. Acceptable Use Rules

You may use the Services only for lawful purposes.

You may not use the website or Services to:

• Violate federal, state, provincial, local, or international law

• Commit fraud or identity theft

• Infringe intellectual property rights

• Harass, threaten, abuse, or defame another person

• Submit knowingly false or misleading information

• Distribute spam or unsolicited advertising

• Impersonate another person or organization

• Interfere with website functionality

• Gain unauthorized access to an account or system

• Circumvent security or purchase restrictions

• Collect personal information without authorization

• Scrape, crawl, or systematically extract website data

• Introduce viruses, malware, or harmful code

• Conduct chargeback or promotion abuse

• Use the Services for unauthorized resale activity

We may restrict or terminate access when we reasonably believe that a user has violated these rules.

27. Service Availability

We do not guarantee that the Services will always operate without interruption.

We may temporarily or permanently modify, suspend, restrict, or discontinue any part of the Services for reasons such as:

• Maintenance

• Security updates

• Technical failures

• Platform changes

• Legal requirements

• Product discontinuation

• Business changes

We are not responsible for inconvenience or loss caused solely by temporary website unavailability, except where liability cannot legally be excluded.

28. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services and website content are provided on an “as is” and “as available” basis.

Except for warranties expressly provided by us or rights that cannot legally be excluded, we do not make representations or warranties that:

• The Services will always be available

• Website content will always be complete or error-free

• Product colors will exactly match screen images

• Products will meet every customer’s expectations

• A product will be suitable for every animal

• Website defects will always be corrected immediately

• The Services will be free from all harmful components

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be waived.

29. Limitation of Liability

To the fullest extent allowed by applicable law, Yorba Linda Feed Store and its owners, employees, contractors, agents, affiliates, suppliers, licensors, and service providers will not be liable for indirect, incidental, punitive, special, exemplary, or consequential losses arising from the Services or an order.

Such losses may include:

• Lost profits

• Lost revenue

• Loss of data

• Business interruption

• Replacement costs

• Loss of opportunity

• Reputational harm

This limitation applies regardless of whether the claim is based on contract, negligence, tort, strict liability, statute, or another legal theory.

Our total liability for a claim relating to a purchased product will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires a different remedy.

These limitations do not apply to liability that cannot legally be limited, including liability arising from fraud, intentional misconduct, or other non-excludable obligations.

30. Customer Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Yorba Linda Feed Store and its owners, employees, agents, affiliates, licensors, contractors, suppliers, and service providers from third-party claims arising from:

• Your material violation of these Terms

• Your unlawful use of the Services

• Your infringement of another person’s rights

• Content submitted through your account

• Fraudulent or unauthorized activity conducted by you

• Your resale or misuse of purchased products

This obligation applies only to the extent the claim was caused by your conduct and does not require you to indemnify us for our own unlawful acts or negligence where such indemnification is prohibited.

31. Suspension and Termination

You may stop using the Services at any time.

We may suspend, restrict, or terminate access when:

• These Terms are materially violated

• Fraudulent activity is suspected

• A user threatens website security

• Continued access may create legal or operational risk

• Required by law or a platform provider

Termination does not eliminate obligations or payment amounts that arose before termination.

Provisions relating to intellectual property, submitted content, disclaimers, liability, indemnification, dispute handling, and other provisions intended to survive will remain effective after termination.

32. Force Majeure

We are not responsible for a failure or delay caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters

• Severe weather

• Fire or flood

• War or civil unrest

• Epidemics or public-health restrictions

• Government action

• Labor disputes

• Transportation shutdowns

• Carrier failures

• Power or internet outages

• Supplier disruptions

• Cyberattacks

• Customs delays

We will make reasonable efforts to resume affected operations when conditions permit.

33. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue in full force.

34. No Waiver

A failure or delay by Yorba Linda Feed Store to enforce any right does not waive that right.

A waiver is effective only when it is clearly stated in writing by an authorized representative.

Waiving one violation does not waive a later or different violation.

35. Entire Agreement

These Terms and the policies incorporated into them constitute the agreement between you and Yorba Linda Feed Store regarding use of the Services.

They replace prior discussions, representations, communications, or agreements concerning the same subject matter, except for terms we expressly agree to in writing.

36. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written permission.

We may assign or transfer our rights and obligations as part of a merger, acquisition, restructuring, sale of assets, service-provider arrangement, or other lawful business transaction.

Any assignment remains subject to applicable consumer-protection law.

37. Governing Law and Venue

These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles.

Subject to mandatory consumer rights and any law requiring a different location, legal proceedings relating to these Terms or the Services may be brought in the appropriate state or federal courts located in Orange County, California.

Nothing in this section prevents an eligible party from bringing a claim in small claims court or exercising rights available under mandatory consumer-protection law.

Customers outside California may retain legal rights that cannot be waived through these Terms.

38. Changes to These Terms

We may revise these Terms to reflect:

• Changes to the Services

• New products or features

• Changes in business operations

• Legal or regulatory requirements

• Security or fraud-prevention updates

• Platform or payment-provider requirements

The current version will be posted on this page with an updated revision date.

When required by applicable law, we will provide additional notice of material changes.

Continued use of the Services after revised Terms take effect means you accept the updated Terms.

Changes will not retroactively reduce rights already earned under a completed transaction where prohibited by law.

39. Section Headings

Section titles are provided for organization and convenience.

They do not change, expand, or limit the meaning of the provisions.

40. Contact Information

Questions about these Terms of Service may be directed to:

Yorba Linda Feed Store
3782 N Rose Dr
Yorba Linda, CA 92886
United States

Phone: +1 (714) 524-3222
Customer Service Email: service@lopliok.asia

When contacting us regarding an order, please include your full name, order number, and the email address used during checkout.