Privacy Policy

Last Updated: July 28, 2026

This Privacy Policy describes how Yorba Linda Feed Store (β€œYorba Linda Feed Store,” β€œwe,” β€œus,” or β€œour”) collects, uses, shares, stores, and protects personal information when you visit our website, purchase a product, communicate with us, or otherwise use our online services.

Our website may be hosted through Shopify and supported by payment providers, advertising platforms, shipping carriers, analytics services, and other business partners. These providers may process personal information as necessary to operate our store and provide services to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and Services.

Information You Provide Directly

We may collect information that you voluntarily provide when you:

  • Place or attempt to place an order

  • Create or manage a customer account

  • Subscribe to promotional communications

  • Contact customer service

  • Submit a return or refund request

  • Participate in a promotion

  • Submit a product review or other content

This information may include:

  • First and last name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account login information

  • Order history

  • Product preferences

  • Customer-support communications

  • Return and refund details

  • Reviews, photographs, or comments you submit

Payment Information

When you complete a purchase, payment information is collected and processed by authorized payment providers, such as Shopify Payments, PayPal, card networks, banks, or other available checkout services.

Payment-related information may include:

  • Cardholder name

  • Billing address

  • Payment method

  • Partial card details

  • Transaction identifiers

  • Payment authorization status

We generally do not directly store complete credit or debit card numbers or card security codes on our own systems.

Information Collected Automatically

When you browse or interact with our website, we and our technology providers may automatically collect information such as:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Language settings

  • Approximate location based on IP address

  • Referring website or advertisement

  • Pages viewed

  • Products searched or selected

  • Shopping-cart activity

  • Checkout interactions

  • Date and time of visits

  • Website performance data

  • Cookie and advertising identifiers

This information may be collected through cookies, pixels, tags, software development kits, log files, and similar technologies.

2. Where Personal Information Comes From

We may receive personal information from:

  • You directly

  • Your browser or device

  • Shopify and related commerce services

  • Payment processors

  • Shipping and fulfillment providers

  • Advertising and analytics partners

  • Customer-support platforms

  • Fraud-prevention and security providers

  • Social-media platforms when you interact with our advertisements or pages

  • Other service providers working on our behalf

We may combine information obtained from different sources when permitted by law.

3. How We Use Personal Information

We may use personal information for the following business and commercial purposes.

Processing and Fulfilling Orders

We use information to:

  • Confirm and process purchases

  • Authorize payments

  • Prepare and ship orders

  • Provide delivery and tracking updates

  • Process returns, exchanges, and refunds

  • Communicate about order problems

  • Maintain transaction records

Providing Customer Service

We may use your information to:

  • Respond to questions

  • Investigate delivery concerns

  • Resolve product issues

  • Review refund requests

  • Provide account assistance

  • Maintain customer-support records

Operating and Improving Our Store

Information may be used to:

  • Maintain website functionality

  • Remember shopping-cart contents

  • Improve navigation and checkout

  • Analyze website traffic

  • Understand customer preferences

  • Evaluate product performance

  • Develop new products or services

  • Detect technical problems

  • Improve the overall shopping experience

Marketing and Advertising

With your consent where required, we may use personal information to:

  • Send promotional emails or messages

  • Recommend products

  • Measure advertising performance

  • Create advertising audiences

  • Display advertisements that may be more relevant to your interests

  • Understand how customers interact with our advertisements

You may withdraw from promotional email communications at any time by using the unsubscribe link included in the message.

Security and Fraud Prevention

We may use information to:

  • Verify transactions

  • Detect suspicious activity

  • Prevent payment fraud

  • Protect customer accounts

  • Enforce purchase limits

  • Investigate unauthorized access

  • Protect our website and business

  • Comply with payment-provider requirements

Legal and Compliance Purposes

We may process or disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Enforce our policies and agreements

  • Protect our legal rights

  • Establish or defend legal claims

  • Investigate fraud or unlawful conduct

  • Meet accounting, tax, and recordkeeping obligations

4. How We Share Personal Information

We may disclose personal information to service providers and business partners that help us operate the store.

These recipients may include:

Shopify

Shopify may host our online storefront and process information necessary to provide shopping, checkout, security, analytics, and commerce-related services.

Payment Providers

Payment processors, banks, PayPal, card networks, and fraud-prevention providers may receive information required to authorize and complete transactions.

Shipping and Fulfillment Providers

We may provide names, delivery addresses, telephone numbers, email addresses, and order details to warehouses, suppliers, fulfillment partners, postal operators, and shipping carriers.

Customer-Service Providers

Support platforms and communication providers may process customer inquiries, emails, chat records, and order information on our behalf.

Analytics Providers

Analytics services may collect device, browsing, traffic, and interaction information to help us understand website performance and customer activity.

Advertising Partners

We may work with advertising and marketing platforms such as:

  • Meta, including Facebook and Instagram

  • Google

  • AppLovin and related advertising services

  • Other digital advertising or attribution providers

These partners may use cookies, pixels, device identifiers, and similar technologies to measure advertisements, create audiences, or provide interest-based advertising.

Depending on applicable law, sharing information with advertising partners for cross-context behavioral or targeted advertising may be considered a β€œsale,” β€œsharing,” or use for targeted advertising even when no money is exchanged.

Professional Advisers

We may share information with accountants, attorneys, insurers, auditors, consultants, or other professional advisers when reasonably necessary.

Business Transactions

Information may be transferred as part of a merger, financing, acquisition, restructuring, bankruptcy, sale of assets, or similar business transaction.

Legal Disclosures

We may disclose information when we reasonably believe disclosure is required to comply with law, respond to legal process, prevent fraud, protect safety, or defend our rights.

We do not disclose complete payment-card credentials to advertising partners for their independent advertising purposes.

5. Cookies and Similar Technologies

Our website uses cookies and related technologies to operate the store, remember customer preferences, measure performance, and support advertising.

Cookies are small data files placed on a browser or device.

Necessary Cookies

These cookies support essential functions such as:

  • Shopping-cart operation

  • Secure checkout

  • Account authentication

  • Fraud prevention

  • Session management

  • Website security

Disabling necessary cookies may prevent parts of the website from functioning correctly.

Functional Cookies

Functional cookies may remember choices such as:

  • Language

  • Location

  • Login status

  • Display preferences

  • Previously viewed products

Analytics and Performance Cookies

These technologies help us understand:

  • How visitors find the website

  • Which pages are viewed

  • How customers move through checkout

  • Whether technical errors occur

  • How website performance may be improved

Advertising Cookies

Advertising technologies may be used to:

  • Measure advertising effectiveness

  • Limit repeated advertisements

  • Build advertising audiences

  • Understand advertisement interactions

  • Present advertisements based on browsing activity

Where legally required, non-essential cookies will be used only after you provide the appropriate consent.

6. Managing Cookies and Privacy Preferences

You may be able to manage cookies through:

  • The cookie banner or privacy preference tool on our website

  • Your browser settings

  • Your device privacy settings

  • Advertising-platform controls

  • A β€œYour Privacy Choices” or β€œDo Not Sell or Share My Personal Information” link, where displayed

Blocking cookies may affect shopping-cart functions, saved preferences, account access, or checkout performance.

Previously stored cookies may remain on your device until deleted through your browser settings.

7. Global Privacy Control and Do Not Track

Some browsers and extensions support Global Privacy Control, or GPC, signals.

Where required by applicable law, we will treat a recognized GPC signal as a request to opt out of the sale or sharing of personal information associated with that browser or device.

A GPC signal may not identify you across different browsers, devices, accounts, or offline records. You may need to submit a separate request to apply your preference more broadly.

Traditional β€œDo Not Track” signals are not governed by a single consistent industry standard. As a result, our website may not respond to every conventional DNT signal in the same manner.

This does not limit our obligation to recognize valid privacy preference signals where required by law.

8. Interest-Based Advertising Choices

You may limit certain interest-based advertising by:

  • Adjusting the cookie preferences on our website

  • Changing your browser or device advertising settings

  • Using controls provided by Meta, Google, AppLovin, or other advertising platforms

  • Enabling a recognized Global Privacy Control signal

  • Submitting an opt-out request to us

Opting out of targeted advertising does not necessarily stop all advertisements. You may continue to see advertisements that are not based on cross-site activity.

9. Email and Marketing Communications

We may send transactional emails relating to:

  • Orders

  • Payments

  • Shipping

  • Delivery

  • Returns

  • Refunds

  • Account security

  • Customer-support requests

Transactional communications may still be sent when necessary to service an order, even when you have unsubscribed from promotional marketing.

When you subscribe or otherwise consent to marketing, we may also send:

  • Product announcements

  • Store news

  • Special offers

  • Promotional discounts

  • Shopping reminders

You may unsubscribe from promotional emails by selecting the unsubscribe option included in the message or contacting us.

We may retain limited information showing that you opted out so we can respect your preference.

10. Data Security

We use administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Encrypted website connections

  • Secure payment processing

  • Access restrictions

  • Account authentication

  • Fraud-monitoring systems

  • Service-provider confidentiality obligations

  • Security updates and system monitoring

No internet transmission, electronic storage system, or security measure can guarantee complete protection.

You are responsible for keeping account passwords confidential and for notifying us promptly if you believe your account or personal information has been compromised.

Do not send complete card numbers, payment security codes, bank passwords, or account passwords by email or text message.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The duration of the customer relationship

  • Order and warranty requirements

  • Return and refund periods

  • Fraud-prevention needs

  • Accounting and tax obligations

  • Legal limitation periods

  • Regulatory requirements

  • Disputes or legal claims

When information is no longer required, we may delete, anonymize, or securely dispose of it.

Certain records may be retained after an account-deletion request when required for legal, security, financial, fraud-prevention, or recordkeeping purposes.

12. International Data Processing

Our service providers, technology platforms, fulfillment partners, and advertising partners may operate in countries other than the country where you live.

As a result, personal information may be transferred to, stored in, or processed in other jurisdictions.

Privacy and data-protection laws in those locations may differ from the laws in your place of residence.

Where required, we use contractual or other appropriate safeguards for international transfers.

13. Third-Party Websites and Services

Our website may contain links to websites, applications, social-media services, payment platforms, or other services operated by third parties.

Those third parties control their own privacy practices.

This Privacy Policy does not apply to information collected directly by an external website or service after you leave our website.

We encourage you to review the privacy policy of any third party before providing personal information.

14. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If you are a parent or guardian and believe a child has provided personal information to us, contact us so we can review and delete the information where appropriate.

Individuals who have not reached the age of majority in their location should use the website only with the involvement of a parent or legal guardian.

15. California Privacy Notice

This section applies to California residents to the extent that the California Consumer Privacy Act, as amended, applies to our handling of their personal information.

Categories of Information

Depending on your interaction with us, we may collect the following categories of personal information:

  • Identifiers, such as name, email address, IP address, account name, and telephone number

  • Customer-record information, such as billing and shipping addresses

  • Commercial information, such as products purchased, considered, or added to a shopping cart

  • Internet activity, such as browsing, search, advertisement, and website-interaction data

  • Approximate geolocation derived from an IP address

  • Audio, visual, or electronic information submitted through reviews or support requests

  • Inferences regarding shopping interests or product preferences

  • Account login information and other information that may be treated as sensitive under applicable law

We collect these categories from the sources and for the purposes described elsewhere in this Privacy Policy.

California Consumer Rights

Subject to legal limitations and verification requirements, California residents may have the right to:

  • Know the categories of personal information collected

  • Request access to specific personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Know the categories of sources and purposes of collection

  • Know the categories of third parties receiving information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses of sensitive personal information, where applicable

  • Receive equal service and pricing without unlawful discrimination for exercising privacy rights

Sale or Sharing for Advertising

We do not sell personal information for money in the traditional sense.

However, our use of advertising cookies, pixels, and related technologies may be considered a sale or sharing of personal information under certain state privacy laws.

California residents may request to opt out through:

  • The privacy preference or cookie controls displayed on our website

  • A recognized Global Privacy Control signal

  • The β€œYour Privacy Choices” link, where available

  • An email request sent to service@lopliok.asia

Sensitive Personal Information

We use sensitive personal information only for permitted business purposes, such as processing payments, securing accounts, preventing fraud, and completing customer-requested transactions.

We do not use sensitive personal information to infer characteristics about customers unless expressly disclosed and permitted by law.

Request Verification

Before completing an access, correction, or deletion request, we may need to verify your identity.

Verification may require information such as:

  • Name

  • Email address

  • Telephone number

  • Shipping address

  • Order number

  • Other information associated with the transaction

We will use verification information only to evaluate and complete the privacy request.

Authorized Agents

You may authorize another person to submit a California privacy request for you.

We may require:

  • Written proof of authorization

  • Verification of your identity

  • Confirmation that the agent is authorized to act for you

No Discrimination

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

This does not prevent us from offering lawful loyalty, discount, or promotional programs when permitted by law.

16. Privacy Rights in Other Jurisdictions

Depending on where you live, you may have additional rights regarding your personal information, including rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of targeted advertising

  • Appeal a denied privacy request

  • File a complaint with a privacy authority

These rights are subject to local law and may not apply in every circumstance.

17. Submitting a Privacy Request

To exercise an applicable privacy right, contact us using the information below.

Please state the nature of your request and provide enough information for us to identify the relevant account or transaction.

Email: service@lopliok.asia
Phone: +1 (714) 524-3222

You may use an email subject such as:

Privacy Request

We may request additional information to verify your identity and protect customer records from unauthorized disclosure.

We will respond within the time required by applicable law.

18. Data Breach and Incident Response

We maintain procedures designed to identify, investigate, and respond to suspected security incidents.

When a breach involving personal information requires notification, we will provide notice to affected individuals and relevant authorities in accordance with applicable legal requirements.

The timing, method, and content of a notice will depend on the nature of the incident and the law governing the affected information.

19. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes involving:

  • Our business practices

  • Website features

  • Service providers

  • Advertising technology

  • Legal requirements

  • Security procedures

  • Products and services

The revised policy will be posted on this page with an updated β€œLast Updated” date.

When legally required, we will provide additional notice before a material change takes effect.

20. Contact Us

Questions, complaints, or privacy requests may be submitted to:

Yorba Linda Feed Store
3782 N Rose Dr
Yorba Linda, CA 92886
United States

Phone: +1 (714) 524-3222
Customer Service Email: service@lopliok.asia

When contacting us about an existing order, please include your order number and the email address used during checkout.